Thank you for stopping by The Allergy Store.
Since 1989 The Allergy Store, family owned and operated, has been helping customers in South Florida, across the U.S. and around the world find non drug solutions to their problems with allergies and asthma. We know first hand what it is like to live with allergies every day and what it takes to make it better because we have them and Cheryl and I would like to help you too.
We believe the Allergy Store carries the best and most effective allergy and asthma control products available out there. We know they are effective and that they will help you because we have been using them in our home and office for years. We only carry products we use.
We strongly believe in educating our customers. You go to the doctor, they do their tests and then tell you are allergic to dust mites. Ok, now what? What products do you need? How do you use them? There are many things, simple things that you can do to control your indoor environment and in turn control your allergies.
Our goal is simple, provide you and your family the best possible information and products that can help you improve the quality of your life. Clean Air.. Pure Water .. No Problem!
Wishing you the best of health,
Mike and Cheryl Krause
P.S We encourage you to see what our customers say about our products and service. Click Here to read their comments.
General Information about the Allergy Store
You can place your order on-line or by phone, fax or mail. AllergyStore.com™ has been online serving customers around the globe since 1996.
Hours: Monday through Friday 9:00 am to 5:00pm EST
Internet Order: Processed 24 hours a day at AllergyStore.com™
|Phone Orders||800 771-2246|
|Local and Non US Orders||954 472-0128|
|Fax Orders||954 616-1674|
18459 Pines Blvd #237
Pembroke Pines, Fl 33029 USA
Our website uses Secure Sockets Layer (SSL) encryption and our shopping cart is protected by HackerSafe.
Rest assured, whenever any sensitive information is transmitted, it is secure.
All customer information is confidential and at no time is shared with any other company or individual.
Internet orders are processed over an encrypted connection to your computer to reduce the possibility of your important information being intercepted by unwelcome eyes.
You can shop at www.allergystore.com with confidence.
We have partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers.
The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks.
See an online payments diagram If you want to see how it works.
The company adheres to strict industry standards for payment processing, including:
Industry leading encryption hardware and software methods and security protocols to protect customer information.
Compliance with the Payment Card Industry Data Security Standard (PCI DSS).
We accept Checks, Visa, MasterCard, American Express, Discover, PayPal and PayPal Bill Me Later. Please do not mail cash.
Orders for stock items received will normally be shipped within 24 - 48 hours. Shipping charges will be displayed and added to your order when you checkout.
You may select shipping other than standard by giving us special shipping instructions in the comment box on the order form.
The shipping charge on your electronic confirmation may, therefore, not reflect the charges for any extra services, as they are not added until actual time of shipment.
If you do not have special requests, your confirmation will accurately reflect your total charges.
Orders are shipped from our fulfillment center located in NY. In some cases items may be dropped shipped, directly from the manufacturer.
The Allergy Store™ - Distribution Center
39 Myers Way, Door #8
Willsboro, NY 12996
Shipping within the 48 contiguous states will be made using UPS ground or USPS.
Normal delivery time is 2 to 5 working days depending on where the order is being shipped.
UPS does not make delivery to P.O. Boxes, so please make sure you have a physical address in your ship-to information.
Be sure to include the appropriate suite or apartment numbers when necessary to ensure proper delivery.
We want to make sure that we are able to accurately process your order.
The details of your name, billing address, shipping address, and method of payment are critical.
We cannot be responsible for errors in information that is provided to us.
Costs resulting from such errors will be charged to you.
For expedited shipping, please note the desired method in the comment box of the order form.
We will do all we can to accommodate your needs.
Extra charges for these services will be added to your total at the time of shipment.
We will ship your order in an attempt to satisfy your requested delivery date, however,
we are not responsible for shipping delays due to weather, mechanical failures, or other factors beyond our control.
We recommend choosing a delivery date that is early enough to allow for delays.
The allergystore.com does not issue credit for shipping delays.
Standard US Mainland Charges (based on total order):
$ 00.00 to $ 20.00 $ 5.99
$ 20.01 to $ 40.00 $ 7.99
$ 40.01 to $ 60.00 $ 8.99
$ 60.01 to $ 98.99 $ 9.99
$ 99.00 and Higher FREE
Alaska, Hawaii, Puerto Rico and the US Virgin islands:
Shipments to these locations are made via US Priority Mail service. Charges are based on the total weight of your order.
At the time you check out, you will be charged for normal ground shipping. Shipments to these locations may experience a delay due to location and service to those states/territories.
We will contact you before your order is shipped with any additional shipping costs. If you would like an estimate of freight before you order, contact us for a shipping quote.
International and APO Shipments:
Ground shipping is charged at the time of order. Actual shipping charges are based on the total weight of your order and the additional shipping cost will be charged at the time of shipping.
International shipments are shipped US Priority Mail. Faster delivery services are available by requesting them in the comments box on your order form.
Extra charges for these services will be added to your total order at the time the order is shipped.
If you would like to know the shipping charges before you order, contact the Allergy Store for a shipping quote.
Tell us the items you want to order. We will be glad to send you a quote of the shipping charges before you order.
Customers outside US can call (954) 472-0128.
100% Satisfaction Return Policy*
We are committed to customer satisfaction. Every item we sell is carefully inspected before it is shipped.
If merchandise is defective or damaged upon receipt, please contact us immediately after your package arrives.
If you need to return an item for any reason please photograph the exterior and interior of the shipping carton,
as well as, its contents and email the photos to firstname.lastname@example.org to receive your Return Authorization Number.
You may call us at (800) 771-2246 with any questions.
Any product returned without prior approval will be returned to shipper.
Refunds or exchange must be made within 60 days from date of purchase.
Customer is responsible for return shipping/freight charges.
Customers outside US can call (954) 472-0128.
All returned products must be in resalable condition and include original packaging and a copy of original receipt.
Federal law explicitly prohibits the resale of used bedding, mattresses or intimate products!
*All Skinnies products are of a medical nature and cannot be returned if the product has been opened or handled.
*Custom made items are non-returnable.
*Clearance sale items are non-returnable.
All air cleaners, air purifiers, steam cleaners and vacuum cleaners are subject to a 10% restocking charge and must be returned within 30 days.
Shipping charges are not refundable.
In the event the package is refused we will deduct outbound shipping charges from final credit.
All promotional (FREE) outbound shipping charges will be deducted from final credit.
Please call us at (800) 771-2246 with any questions; we are here to help!