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Welcome to The Allergy Store - Providing the MOST effective Allergen Control Products since 1989!

Privacy Policy

At the Allergy Store, we care about providing you with tools and information to manage and protect your online privacy. We have developed this privacy policy to inform you about what information this web site collects, who may receive that information, what we may do with the information, and how long we keep it. While we have made every attempt to make this policy as clear as possible if you have any further questions about it, feel free to contact us. 

Privacy Seals  

What information do we collect?

We collect information from you when you place an order, subscribe to our newsletter or respond to a survey.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously. Like most websites, we use cookies and/or web beacons to enhance your experience, gather general visitor information, and track visits to our website. Please refer to the 'do we use cookies?' the section below for information about cookies and how we use them.

We collect information regarding your interactions with our websites and mobile apps. We collect Device Information using the following technologies:

 > “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

 > “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

 > “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.  We refer to this information as “Order Information.”When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. 

How do we use your personal information?  

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

> Communicate with you;

> To personalize your experience (your information helps us to better respond to your individual needs);

> To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you);

> To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs);

> Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). 

Customer may receive promotional emails from the company. If the customer does may choose to opt-out of any future mailings at any time. The company provides unsubscribe instructions in every email. You may also contact us at allergy@allergystore.com or by mailing us at: Allergy Store 96 Atlantic Ave, Lynbrook, NY, 11563, United States 

Do we use cookies?

A cookie is a small text file which is transferred on to your computer, smartphone or tablet via your web browser. Cookies may be temporary (or “session”) cookies, which are only in use while you visit a website and are deleted when you close your browser, or permanent cookies, which stay on your device’s permanent storage after you leave a website until you delete them manually or your browser deletes them after a period of time.

We use both session and permanent cookies to enable us to improve your use of our website when you visit, such as allowing you to login to your account, enabling the swift and easy purchase of products from our store or enabling you to comment on our blog.

Third party cookies – In addition, we also allow certain third parties (such as Google, Facebook, Adroll platforms) to use analytical and temporary tracking cookies on our website to compile aggregate information about the areas of our website that are visited most frequently and to track our own advertising. This information is used to enhance the content of our website, make your use of the website easier and to aid us in, and inform us of, the success of our own advertising elsewhere on the internet. We regard these cookies as minimally intrusive in terms of privacy.

Most web browser settings are set for you to accept both our own cookies and third-party cookies. However, you are able to adjust those settings to manage which cookies you accept or reject. You may also use these settings to manually delete all cookies currently stored on your computer at any point. Doing so, however, will likely limit the functionality of our’s and a large proportion of the world’s websites as cookies are a standard part of most modern websites. We recommend that, for the highest functionality of our website, you accept both our own cookies and third-party cookies, however, if you wish to reject our own cookies you can configure your browser to do so. 

Service Description

Google Analytics

These cookies are used to collect information about how visitors use our site. We use the information to compile reports on general user traffic, conversion statistics and to help us improve the site. The cookies collect information anonymously.

Google Website Optimizer

We regularly test new designs or site features on our site. We do this by showing slightly different versions of our website to different people and anonymously monitoring how our site visitors respond to these different versions. Ultimately this helps us to offer you a better website. We use Google Website Optimizer for this purpose.

Facebook           

These cookies allow users to “Like” pages and posts on our site and us to show the number of these in total.

Twitter

These cookies allow users to Tweet pages and posts on our site and us to show the number of these in total.

Adroll    We use AdRoll to provide interest-based advertisements to show our ads on other websites. The technology to do this is made possible by cookies and as such we may place a so called “remarketing cookie” during your visit. The whole process is entirely anonyms. 

You can opt out of targeted advertising by:

Facebook - https://www.facebook.com/settings/?tab=ads

Google - https://www.google.com/settings/ads/anonymous

Bing - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal. To opt out of having your online behavior collected for advertising purposes, click here.

How do we protect your information?

At the Allergy Store, we take your security very seriously.  We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.

When you place orders on our websites, all of your order information, including your credit card number and delivery address, is transmitted through the Internet using Secure Sockets Layer (SSL) technology. SSL technology causes your browser to encrypt your order information before transmitting it to our secure server. SSL technology, an industry standard, is designed to prevent someone other than operators of our websites from capturing and viewing your personal information.

After a transaction, your private information (credit cards) are not be kept on file. Sorry, but we do not allow credit card information to be saved for future purchases. 

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

Sometimes we may be required to share personal information for legal reasons, for example, if we are required to do so by a regulation, court order, subpoena or other legal process. We may also share information when we believe it's necessary to comply with the law or to respond to a government request, or when we believe disclosure is necessary or appropriate to protect Allergy Store. LLC, our customers, or others.

Your Rights

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. 

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. 

Data Retention 

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. 

Your Consent 

By using our site, you consent to our privacy policy. 

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at mike@allergystore.com or by mail using the details provided below:

96 Atlantic Ave, Lynbrook, NY 11563

(954) 472-0128

Email: allergy@allergystore.com